Terms of service

Terms & Conditions of Use

Welcome to Cambridgeshire Honey Company. These Terms and Conditions govern your use of our website, www.cambridgeshirehoneycompany.com. 

By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our site.

1. Business Information

  • Business name: Cambridgeshire Honey Company Limited

  • Registered office: Cambridgeshire Honey Company, Cross Drove, Warboys, Huntingdon, Cambridgeshire PE28 2UQ

  • Contact email: simon@cambridgeshirehoneycompany.com

  • VAT Number: 476826445

2. Use of the Website

  • You must be at least 18 years of age to purchase products from this website.

  • The content on this website is for your general information and use only. It is subject to change without notice.

  • Unauthorised use of this website may give rise to a claim for damages or be a criminal offence.

3. Intellectual Property

All content on this website, including text, logos, product descriptions, and images of our honey and candles, is the property of Cambridgeshire Honey Company Limited. You may not reproduce, copy, or redistribute this content without our express written permission.

4. Accuracy of Information

While we strive to ensure that all descriptions, prices, and stock levels are accurate:

  • We do not provide any warranty or guarantee as to the accuracy or completeness of the information.

  • Honey is a natural product; slight variations in colour and texture are normal.

5. Pricing and Payment

  • All prices are shown in GBP (£).

  • We reserve the right to change prices at any time.

  • Payment must be made in full at the time of ordering via our secure payment gateway. We do not store your credit card details.

6. Limitation of Liability

To the fullest extent permitted by law, Cambridgeshire Honey Company Limited shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Allergy Warning

    • Honey is not suitable for infants under 12 months of age.

The organic chilli flakes used to infuse our hot honey are packaged in an environment that may contain traces of MUSTARD, SOYA, SESAME, PEANUTS, CELERY, GLUTEN and TREE NUTS.

  • Fire Safety

    • Customers must follow the safety instructions provided with our beeswax candles, which is reproduced here:

      Candle Care & Safety Information

      By purchasing our handcrafted beeswax candles, you agree to operate them in accordance with the following safety protocols. As these are non-container candles, they require specific handling to ensure a safe and clean burn.

      • The Mandatory Surface: These candles must be burned on a level, non-combustible candle plate or holder. Never burn a pillar or taper candle directly on furniture as beeswax burns at a high temperature and may cause thermal damage or wax runoff.

      • Wick Management: Maintain a wick length of 5mm at all times. If the flame becomes too high or begins to smoke, extinguish the candle and trim the wick before relighting.

      • Environmental Factors: Keep away from drafts (windows, fans, air conditioning). Drafts can cause the "walls" of a beeswax pillar to breach, resulting in wax leaking onto your surfaces.

      • The "Hug" Method: To get the most out of your pillar, gently "hug" (press) the warm top edges of the wax inward toward the melt pool during or after burning.

      • Termination of Use: For your safety, extinguish the candle when 20mm of wax remains. Do not allow the flame to reach the holder or the base of the candle.

      • Legal Disclaimer: To the extent permitted by the laws of England and Wales, Cambridgeshire Honey Company Limited shall not be held liable for any property damage, injury, or loss resulting from a failure to follow these instructions, particularly the use of an unsuitable holder or unattended burning.

 

7. External Links

From time to time, this website may include links to other websites (e.g., a beekeeping association). These links are provided for your convenience; they do not signify that we endorse the website(s), and we have no responsibility for their content.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.